What is Celebrate Service Week?

Celebrate Service was created in 2010 as a way to recognize the hard work and dedication of the more than 350,000 employees who work at IHG’s managed and franchise properties around the world as well as IHG’s corporate offices. This is one of the industry’s largest recognition programs for front line teams and their dedication to providing our guests with outstanding service.


Who is sponsoring this?

Celebrate Service is a joint effort between IHG and the IHG Owners Association.


When will it be held?

In 2014, Celebrate Service Week will be held 9 June – 13 June.


Why is this so important?

To become one of the world’s great companies, we must have great brands delivered by great people. We want to acknowledge and celebrate employees at IHG branded hotels and throughout the IHG corporate offices are going above and beyond to provide outstanding service to our guests and our hotels.


Being recognized for doing great work is motivating for anyone, and a genuine thank you costs nothing. Making sure the people who work in our hotels and offices feel valued helps motivate them to do their best work – and that has a positive effect on the guest experience. Through Celebrate Service, we want to positively influence the pride of employees, their sense of accomplishment and their engagement, while developing goodwill throughout the IHG system.


What kinds of activities will happen during the week?

It is going to be a really fun week to celebrate the great things your employees do to provide outstanding service to your guests. You can celebrate one day or every day that week. To help get your creative juices flowing, we’ve provided a toolkit of ideas and lots of templates to customize posters, invitations and more on Merlin. This year, we have added even more tools, based on feedback from the Celebrate Service survey


Why Celebrate Service week and life at IHG is so great 

1. Thanking those who have made us #1…

2. …and being thanked in return!

3. Getting in bright and early to give everyone a warm welcome

4. Lots and lots of celebration food…

5. Being served by our leaders!

6. Admiring everyone’s Celebrate Service selfies

7. Getting manicures and massages in the office

8. Getting competitive with colleagues old and new…

9. …in the spirit of celebrating and having fun!

10. And finally… a chance to tell the world that we’re PROUD to work for IHG!

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